Triad Peak Privacy Policy

Effective Date: [03/01/25]

Triad Peak ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, your rights, and the measures we take to keep your information secure. This policy applies to all interactions with Triad Peak, including our website at https://www.triad-peak.com/, social media pages, and direct communication channels.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information (You Provide)

  • Full name

  • Email address

  • Phone number

  • Company or organization name

  • Project details, uploads, or specifications submitted for quotes

  • Any information voluntarily submitted through contact forms or messaging platforms

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device type and operating system

  • Referring URL

  • Pages viewed, time spent, and click behavior

  • Cookies, session data, and analytics information

c. Information from Third Parties

We may receive data from:

  • Analytics providers (e.g., Google Analytics)

  • Social media platforms when you interact with our ads or posts

  • Service partners assisting with communication or service delivery

2. How We Use Your Information

We use collected information for the following purposes:

  • Communicating with you regarding quotes, services, or projects

  • Providing and improving our fabrication, welding, and custom project services

  • Enhancing website performance, user experience, and security

  • Sending updates, promotions, or marketing messages (only with consent)

  • Fulfilling legal, accounting, or regulatory obligations

  • Preventing fraud, unauthorized access, or harmful activities

We only use your data in ways consistent with applicable privacy laws.

3. Legal Basis for Processing (GDPR Compliance)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Contract performance: when responding to project inquiries or providing quotes

  • Legitimate interests: such as improving services and website functionality

  • Consent: for marketing emails or optional communications

  • Legal obligation: when complying with regulatory requirements

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only:

  • With service providers (hosting, analytics, email delivery, customer management)

  • With legal authorities if required by law, subpoena, or court order

  • To protect our rights, operations, or safety

All third-party partners are obligated to protect your information and use it only for the services they provide.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Recognize returning visitors

  • Analyze website traffic patterns

  • Improve loading speed and functionality

You may disable cookies through your browser settings, though certain features may not function properly without them.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes or enforce agreements

When information is no longer required, we securely delete or anonymize it.

7. Data Security

We use administrative, technical, and physical safeguards to protect your data, including:

  • Secure servers and encrypted connections (HTTPS)

  • Access-restricted systems

  • Regular security monitoring

However, no method of digital transmission is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

GDPR Rights (EU/EEA Users)

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data ("right to be forgotten")

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

CCPA/CPRA Rights (California Residents)

  • Request to know what personal data we collect

  • Request deletion of your personal data

  • Request information about data sharing practices

  • Opt-out of data selling or sharing (we do not sell personal data)

To make a privacy-related request, contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for:

  • Their privacy practices

  • Their content

  • Their security measures

We encourage you to review their privacy policies individually.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors. If we learn that we have collected such information, we will delete it promptly.

11. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on our website. The “Effective Date” at the top will reflect the most recent version.

13. Contact Us

If you have any questions or privacy requests, contact us at:

Triad Peak
 Phone: 801-855-6691
Email: info@triad-peak.com
Website: https://www.triad-peak.com/